This notice explains how Sagewell collects and processes personal information in the context of legal advisory services for pensioners in Switzerland. Please read it before providing personal data.

Privacy Policy

Information We Collect

We collect information that is reasonably necessary to provide advisory services and to communicate with clients and enquirers. The categories below describe the main types of personal data we may collect.

  • Contact details (name, email address, telephone number, postal address).
  • Case-related information you provide to explain your situation and relevant documents.
  • Administrative data such as appointment records and billing identifiers needed to manage engagements.

How We Use Information

Personal data is used to respond to enquiries, provide advisory services, manage client relationships, and carry out administrative tasks associated with those services.

  • To communicate about appointments and follow-up correspondence.
  • To prepare written summaries and action points where agreed with a client.
  • To maintain records required for professional administration and compliance.

Legal Basis for Processing

Processing is based on one or more lawful grounds appropriate under applicable Swiss data protection rules, including performance of an agreement, consent where given, and compliance with legal obligations. We may also process data on a legitimate interest basis where that interest is balanced against individual rights.

Data Sharing & Disclosure

We do not disclose personal data more widely than necessary. Data may be shared with third parties only for the purposes described and under appropriate arrangements.

  • Professional advisers or external correspondents where required to respond to a client instruction.
  • Service providers who assist with administrative functions under contract and confidentiality terms.
  • Authorities or courts where disclosure is required by law or a valid request.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support basic site functions, user preferences, and anonymous usage analysis. These tools help us understand site usage and to make navigation simpler for visitors.

  • Essential cookies for site operation and session management.
  • Analytical cookies used in aggregated form to measure traffic and improve the site.

Users may manage cookie settings through their browser; withholding certain cookies may affect site behaviour.

Data Retention

We retain personal data only for as long as reasonably required to fulfil the purposes described, to meet legal and regulatory obligations, and to resolve disputes. Retention periods are determined by the type of data and the reason for processing.

Your Rights

Individuals have rights under applicable data protection law and may contact us to exercise them. Requests will be handled in line with legal requirements and may be subject to verification and any applicable limitations set by law.

  • Access to personal data we hold about you.
  • Rectification of inaccurate or incomplete information.
  • Restriction or objection to certain processing, where applicable.

Security Measures

  • Access controls and administrative practices to limit who may view personal data.
  • Operational procedures to reduce the risk of accidental loss or unauthorised access.
  • Contractual measures with service providers to protect personal data and maintain confidentiality.

International Data Transfers

  • When transfers outside Switzerland are necessary we apply appropriate safeguards such as contractual protections or rely on permitted transfer mechanisms under applicable law.
  • Where local law imposes restrictions, we comply with those requirements before transferring data.

Changes to Policy

We may update this policy from time to time to reflect operational or legal changes. Material changes will be communicated via the website or direct notification where feasible.

Contact Information
  • Email: legal@sagewellbest.com
  • Phone: +41 41 410 61 71
  • Business number: CHE-267.800.725
  • Address: Münsterpl. 1, 3000 Bern, Switzerland

GDPR — Data Protection and Privacy

Sagewell (Switzerland) — Provision of legal advisory services for pensioners

Data Controller Information

Who is responsible for your personal data

Sagewell is the data controller for personal data collected in connection with advice and related administrative support provided to pensioners. Our registered business number is CHE-267.800.725 and we operate under Swiss law.

Data We Collect

Categories of personal data we process

We collect personal data that is necessary to provide advisory services and to communicate with clients. Collection is limited to data relevant to those purposes.

Identity
Name, date of birth, and identifiers used for official correspondence.
Contact
Email address, telephone number, and postal address used for client communications.
Service information
Notes on consultations, case correspondence, and documents shared to support advice and administrative steps.
Technical
Device and browsing data collected via cookies and similar technologies to operate the website and improve functionality.

Purpose of Processing

Why we process personal data

We process personal data to provide legal advisory services, manage client relationships, maintain records, and communicate about appointments and documents. Processing also supports compliance with legal obligations and handling of administrative matters related to pension support.

  • Deliver requested advisory services and follow-up communications.
  • Prepare documents and correspondence related to pension matters.
  • Maintain administrative records and meet legal or regulatory requirements.

Data Retention

How long we keep personal data

Personal data is retained for the period necessary to fulfil the purposes described, to comply with applicable legal obligations, and to allow for the handling of any follow-up administrative matters. Retention periods may vary depending on the nature of the data and applicable law.

Data Subject Rights

Access, Rectification, Erasure, Portability, Restriction, Objection

Individuals have rights with respect to their personal data. To exercise a right, contact us using the details below. We will consider requests in accordance with applicable law and may ask for information to verify identity before responding.

Access
Request a copy of personal data we hold about you.
Rectification
Request correction of inaccurate or incomplete data.
Erasure
Request deletion where processing is no longer necessary or permitted by law.
Portability
Request transfer of data to another controller where technically feasible and permitted.
Restriction
Request limitation of processing in certain circumstances.
Objection
Object to processing based on legitimate interests or direct marketing, subject to legal grounds for continuing processing.

Cookies & Tracking

Use of cookies and similar technologies
  • We use cookies to operate the website, manage sessions, and collect anonymous usage information to improve site functionality.
  • Browsers may be configured to block or delete cookies; this may affect some site features.

Security Measures

Safeguards applied to personal data
  • Sagewell applies administrative and technical safeguards intended to protect personal data against unauthorised access, disclosure, alteration, and loss, in line with reasonable organisational practices.
  • Access to personal data is limited to staff and service providers who need it to perform their tasks.

International Data Transfers

Transfers outside Switzerland
  • Personal data may be transferred to countries outside Switzerland if necessary for service provision or where our processors operate. Such transfers are managed in accordance with applicable legal requirements.

Supervisory Authority Contact

Contact for data protection matters in Switzerland

Individuals may contact the competent Swiss supervisory authority for inquiries or to lodge a complaint about data processing practices.

Changes to Policy

Updates and revisions

This policy may be updated from time to time to reflect changes in legal requirements or our processing practices. Material changes will be communicated via the website or direct communication where appropriate.

Contact Information

How to reach Sagewell regarding data protection
  • Email: legal@sagewellbest.com
  • Phone: +41 41 410 61 71
  • Business number: CHE-267.800.725
  • Address / Phone contact: Münsterpl. 1, 3000 Bern, Switzerland
This Cookies Policy explains how Sagewell, a Switzerland-based provider of legal advisory services for pensioners, uses cookies and similar technologies on this website. It is intended to help you understand options for consent and control.

Cookies Policy

What Are Cookies

Cookies are small text files placed on a device by a website to store information about a visitor’s interaction. They may allow this site to remember preferences, recognise returning visitors, and collect basic usage information that can help improve site functionality for pensioner clients and website visitors.

Types of Cookies

We use a range of cookie types on this site. Their purpose and behaviour differ by function and origin.

  • Strictly Necessary: Required for basic website operation, such as session management and navigation; these cookies are intended to support functional delivery.
  • Performance / Analytics: Collect anonymous data about site usage to help us understand visitor patterns and improve content and layout.
  • Functional: Remember user choices such as language or display preferences to provide a smoother browsing experience.
  • Advertising / Targeting: May be used to present relevant information and measure the effectiveness of promotional content across visits and devices.

Purposes of Use

Cookies on this site may be used to maintain user preferences, to analyse interactions that can help make information more accessible to pensioners, and to support basic delivery of services. Use of cookies is limited to purposes compatible with these aims and with applicable Swiss laws.

Third-Party Cookies

Some cookies may be set by third parties that provide services such as analytics or content delivery. These third parties operate under their own policies; we recommend reviewing their published statements to understand how they handle data and retention.

Cookie Lifespan & Retention

Cookie lifespans vary: session cookies expire when a browser session ends, while persistent cookies remain until a set expiry date. Retention periods are set to align with the function of each cookie type and applicable retention practices.

Consent & Preference Management

Your consent choices may be collected through a preference mechanism on the site. You may accept or decline optional cookie categories and can withdraw or change preferences at any time through the same mechanism or via your browser settings.

Managing Cookies in Browsers and Devices

Most browsers and devices offer controls to block or delete cookies. Using those controls may affect site functionality or prevent certain features from operating as intended. Please consult your browser or device help resources for step-by-step instructions.

  • To block cookies, open your browser settings and locate privacy or cookie controls.
  • To remove cookies, clear browsing data in your browser and select cookies or site data.
  • To manage preferences, use the site’s cookie preference tool when available.

Do Not Track & Global Privacy Control

This site recognises browser-based indicators such as Do Not Track or Global Privacy Control where technically supported. Because support varies across browsers and services, such signals may affect tracking behaviour to the extent practicable under current technical capabilities.

Changes to this Policy

We may update this Cookies Policy to reflect changes in practices or legal requirements. Material changes will be posted on this page and will indicate the date of revision so visitors can review any updates that may affect their choices.

Contact Information

If you have questions about this Cookies Policy or wish to exercise preference rights, please contact us using the information below.

  • Email: legal@sagewellbest.com
  • Phone: +41 41 410 61 71
  • Business number: CHE-267.800.725
  • Address: Münsterpl. 1, 3000 Bern, Switzerland